Privacy policy

At Cieal Perfumes, your privacy is our priority.

Information We Collect

• Name, email, phone number, address
• Secure payment details (we do not store card info)
• Website usage data (analytics)

How We Use It

• To process and deliver your orders
• To improve your shopping experience
• To send updates and offers (you can opt out anytime)

We do not sell or share your data.

For privacy concerns, contact:
ciealperfumes@gmail.com

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Terms of Service

General Terms

By using evlathholdings.com, you agree to our store policies.

Payments & Orders

• We accept UPI, Cards, Net Banking, Wallets, and COD
• COD orders require phone/email verification before shipping

Returns & Exchanges

• All returns must follow our return policy
• Exchanges are allowed within 48 hours of delivery (₹150 shipping fee applies)

Order Cancellations

Orders can be cancelled within 24 hours of placing them.

Limitation of Liability

We are not responsible for courier delays or unforeseen delivery issues.

Governing Law

All legal matters are subject to the jurisdiction of Kerala, India.